Each session in the pod lasts 30 minutes, which is usually enough for most dogs. If you need more time, you can add 10 minutes for $10. For extra-large, fluffy dogs or washing two dogs, you may need 60 minutes (or more).

You can pay for this by purchasing two single washes, using multiple washes from a package, or selecting the $20 Add-on with the Unlimited Monthly Wash subscription. The pricing is per dog and covers up to 30 minutes. Refunds are not available if you use less time, and washing two dogs within 30 minutes will still incur the cost of 2 services.

Multiple dogs can be washed at one time but it will still be deemed as multiple services and requires multiple bookings to reflect the amount of time required.

Nope - just you and your dog!

The shampoo and conditioner mix with water directly from the hose, and there's a commercial-grade blow dryer available. We also provide aprons, towels for drying, and after-wash products like mists, balms, wipes, and brushes. The brush provided is generic, so if you prefer a specific type, like a de-shedding brush or comb, we recommend bringing it with you.

The self-wash pods are for bathing only. Scissors and clippers aren't allowed due to the excess hair which cause clogs in the drains.

Brush-outs and nail clipping are permitted in the wash stations and are included in your appointment time.

The Bath Package includes: Bath, Blowout, Sanitary trim, Nail Clip, Ear Clean, Teeth Brush.

The Haircut Package includes: All of the above PLUS a full body haircut.

Additional Services can be added to the standard package including nail grinding, anal gland expression, de-shedding treatment, whitening treatment, berry facial and medicated shampoo treatment.

You can find the pricing for our self-wash packages HERE.

Grooming prices are based on your dog's weight and coat condition. You'll get a price during the booking process, but it may change after your groomer inspects the coat at check-in. To start the booking process, click HERE.

Self Wash: Walk-ins are welcome but depend on station availability at the time. We recommend booking an appointment online or by calling the store.

Grooming: Available by appointment only, which you can easily book online or by calling the store.

Nail Clips: Nail clipping can be arranged by calling the store on the same day to find out the best time to come in. It cannot be booked in advance or online.

Self Wash: We provide hypoallergenic shampoo and a gentle oat-based conditioner.

Grooming: Our groomers use a variety of products based on what they think is best for your dog's coat type. If you have specific needs, let your groomer know at check-in.